01

Trial period

A paid plan may be evaluated during the stated seven-day trial. Cancel before the trial ends to avoid the first charge, subject to the exact checkout terms shown when you subscribe.

  • 01Trial availability shown at checkout
  • 02Cancel before conversion
  • 03One trial may be limited per customer
02

Monthly cancellation

Cancel a monthly subscription to stop future renewal. Access normally continues until the end of the paid period; unused time is not automatically refunded unless law requires it.

  • 01Future renewals stop
  • 02Current paid period remains available
  • 03Exceptional billing errors can be reviewed
03

Annual cancellation

Cancel an annual subscription to stop the next yearly renewal. A recent annual charge may be reviewed case by case, especially for duplicate, incorrect or unauthorised billing.

  • 01Annual total charged upfront
  • 02Renewal can be cancelled
  • 03Contact us promptly after an incorrect charge
04

How to request review

Email info@plynt.us with the workspace name, invoice reference, charge date and reason. Do not email full card or bank-account details.

  • 01Workspace and invoice
  • 02Charge date and issue
  • 03Written outcome after review
05

Exclusions and legal rights

Refunds may be denied for consumed service, policy abuse or charges outside a reasonable review period, but this policy does not remove rights that applicable law makes mandatory.

  • 01No duplicate recovery
  • 02No fraud or abusive use
  • 03Mandatory local rights prevail

CLEAR TERMS / DIRECT CONTACT

Need a precise answer? Ask us directly.

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