Field notes on operating a service business.
Plain-language guides on the operating model, workspace scope, auditability, and how to evaluate a workspace tool.
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A Workspace OS is the operating layer a service business runs on. It models the shared objects — clients, projects, tasks, time, invoices, people — as first-class records rather than exports between disconnected tools.
Adopt an OS when reconciliation costs are becoming the work itself: reports assembled from three tools, timesheets that don't tie to tasks, invoices that miss the delivery record. The signs are always the same.
Evaluate by watching one causal chain end-to-end: a request should become a task, the task should carry time, the time should feed an invoice, and the invoice should update margin — without human copy-paste.
See how every RADAR finding is calculated.
The public methodology explains the questions, formulas, thresholds, prioritization, privacy boundaries and limitations.
One truth for the whole service business.
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