How is client operations different from CRM?+
CRM typically focuses on pipeline and relationship history before or around the sale. Client operations focuses on the requests, delivery, collaboration and commercial states that follow.
Can a client see other clients or internal records?+
Client access is designed to remain scoped. Access must be explicitly granted, and unrelated workspace or client records are not part of that collaboration context.
Can client work be managed without inviting the client?+
Yes. A client record, projects and tasks can be managed internally. Collaborator access is optional and should be granted only when it supports the engagement.
Does Plynt keep financial context by client?+
Plynt connects operational finance records such as invoices, payments and receivables to client and project context while keeping statutory accounting separate.